Privacy Policy

Effective September 23, 2026

Gander collects only the information needed to coordinate apartment tours, operate the app, provide support, prevent abuse, and understand whether the service works.

Information we collect

We collect the name, email address, phone number, listing links, availability, tour details, account identifier, push-notification token, and support messages you provide. We also collect limited app interaction, usage, crash, and diagnostic information through our analytics and reliability providers. Payments are processed by Apple for iOS memberships and by Stripe for website purchases; Gander does not store full card numbers.

How we use and share information

We use your information to contact listing representatives, coordinate and confirm tours, send service messages and notifications, maintain your account, verify membership, and improve Gander. We share only what is necessary with listing representatives and service providers that host our database, process payments, deliver email and notifications, and provide analytics. We do not sell personal information or use it for cross-app advertising.

Retention and deletion

We retain information while your account is active and as needed for legal, security, and accounting obligations. You may delete your Gander account from You → Advanced settings → Delete account and data in the app. Account deletion removes app account data but does not cancel a subscription billed through Apple. Apple subscription billing must be canceled separately in App Store subscription settings. Payment processors may retain transaction records as required by law.

Security and choices

We use access controls and encrypted network connections. You can update your contact information in the app, manage or cancel an iOS membership through App Store subscription settings, and request help by email.

Contact

Email support@gandertour.com with privacy questions or data requests.